Return Policy
Return Policy – Life’s Solutions Co.
Thank you for shopping with Life’s Solutions Co.! We value your satisfaction and aim to make the return process as smooth as possible. Please review our return policy carefully.
Return Eligibility
- Items must be returned within 30 days of the purchase date.
- Products must be unused, in their original packaging, and in the same condition as when you received them.
- Proof of purchase is required (such as your order confirmation email or receipt).
- Please keep in mind that some products are not eligible for returns.
Non-Returnable Items
- Gift cards.
- Downloadable software products.
- Personal care items (e.g., cosmetics, skincare products) that have been opened or used.
How to Initiate a Return
- Contact our customer service team at info@lifesolutionsco.com to initiate your return.
- Provide your order number, a description of the item(s) you wish to return, and the reason for your return.
- Our customer service team will guide you through the return process and provide a return shipping label if applicable.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- If you receive a damaged or incorrect product, please contact us immediately, and we will cover the return shipping and provide a replacement or refund.
- Once your return is approved, we will provide instructions on how to ship your item back.
Refunds
- Once your returned item is received and inspected, we will send you a notification email.
- If your return is approved, your refund will be processed within 5-7 business days, and a credit will automatically be applied to your original method of payment.
- Shipping costs are non-refundable unless the return is due to an error on our part (e.g., wrong or damaged item).
Exchanges
- We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at info@lifesolutionsco.com.
Late or Missing Refunds
- If you haven’t received a refund after 7 business days, please check your bank account or contact your credit card company.
- If you still have not received your refund, contact us at info@lifesolutionsco.com, and we will assist you further.
International Returns
- For international orders, the customer is responsible for all return shipping costs, duties, and taxes.
- Please contact us before initiating an international return to confirm eligibility.
We are here to assist you with any return or refund concerns. If you have any questions, please contact our customer service team at info@lifesolutionsco.com.
Thank you for choosing Life’s Solutions Co.!
Life’s Solutions Co.
Email: info@lifesolutionsco.com